Shipping & Returns

 

Shipping Information

How much does shipping cost?

We offer an amazing flat rate shipping fee of only $14.99! That's right, this charge applies to your entire order, regardless of the quantity, product or size. A rural delivery surcharge of $25 is applied to remote addresses, due to the higher costs of delivering to rural areas. You will be notified if this applies to your shipment once your postal code is entered, and applies in every case for Nunavut, NWT, and the Yukon, Alaska.

We also offer free shipping on all orders over $150. So load up your cart and save, we'll even ship to rural addresses for free with this offer!

Where do we ship to?

Tin Design ships to anywhere in Canada and the United States. All shipping takes place through FedEx.

Is my package going to arrive in good condition?

All orders are packaged with our time-tested, super-tough packaging materials. Less than 1% of our packages are damaged. However, all of our shipments are fully insured, so should any damage occur during shipment, you are completely covered.

How long does it take you to produce my art?

The amount of time required to complete your order depends on the type of product and where it is to be shipped. If we have a big rush of orders, it can take longer. Please bear in mind that each piece of art is a custom product that needs to be produced carefully.

 

Returns

Easy Returns & Exchanges

Products damaged in shipment must be reported immediately to both the carrier
and Tin Design within 2 business days of receiving. Tin Design will replace the 
order within 10 business days. Tin Design will refund fully paid orders only.

Tin Design, Tin Greetings
10 Mount View Road
Sackville, New Brunswick
CanadaE4L 1M2